Terms of Service and Privacy Policy

1. Acceptance of Terms

By accessing or using Theraputo's services, website, and applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Services.

2. Modifications to Terms

Theraputo reserves the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any changes by posting the new Terms on our platform. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.

3. User Registration and Account Security

To use our Services, you must:

• Be at least 18 years old or have legal guardian consent
• Provide accurate, complete, and current registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access or security breaches
• Accept full responsibility for all activities that occur under your account

Theraputo reserves the right to disable any user account at any time for any reason, including but not limited to a violation of these Terms.

4. Intellectual Property Rights

The Services and their original content, features, and functionality are owned by Theraputo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not:

• Copy, modify, or distribute our platform's code or content
• Attempt to gain unauthorized access to any portion of the Services
• Use any automated means to access the Services
• Reverse engineer any aspect of the Services
• License, sell, or transfer any part of the Services without our written permission

5. Subscription Terms and Billing

By choosing a subscription plan, you agree to:

• Pay all fees associated with your selected plan
• Provide current, complete, and accurate billing information
• Accept automatic renewal of your subscription unless cancelled
• Receive no refunds for partial months of service
• Accept our right to change subscription fees upon 30 days notice

6. Limitation of Liability

In no event shall Theraputo, its directors, employees, partners, agents, suppliers, or affiliates be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, data, use, goodwill, or other intangible losses
• Any damages resulting from system failures or service interruptions
• Any damages exceeding the amount paid by you for the Services

7. Medical Disclaimer

Theraputo is a healthcare management platform and does not provide medical advice. The Services are not intended to substitute professional medical judgment. Healthcare providers using our platform maintain full responsibility for all medical decisions and advice.

1. Information Collection

We collect and process the following types of information:

1.1 Personal Information:

• Name, email address, phone number
• Professional credentials and licensing information
• Payment and billing information
• Medical registration numbers and certifications

1.2 Patient Health Information:

• Medical records and history
• Treatment plans and prescriptions
• Diagnostic information and test results
• Appointment schedules and history

1.3 Technical Data:

• IP addresses and device information
• Browser type and version
• Usage patterns and preferences
• Authentication tokens and cookies

2. Use of Information

We use collected information for:

• Providing and maintaining our Services
• Processing payments and managing subscriptions
• Improving and personalizing user experience
• Analyzing usage patterns and optimizing performance
• Communicating service updates and promotional offers
• Complying with legal obligations and regulatory requirements
• Detecting and preventing fraudulent activities

3. Data Storage and Security

We implement robust security measures including:

• End-to-end encryption of all sensitive data
• Regular security audits and penetration testing
• Multi-factor authentication options
• Secure data centers with redundant backups
• Access controls and activity monitoring
• Regular security training for employees

4. Data Sharing and Disclosure

We may share information with:

• Service providers and technology partners
• Payment processors and financial institutions
• Legal authorities when required by law
• Professional advisers and auditors

We do not sell, rent, or trade personal information to third parties for marketing purposes.

5. User Rights and Control

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain data processing
• Export your data in a portable format
• Withdraw consent for optional processing

6. Data Retention

We retain information as follows:

• Active accounts: Data retained while account is active
• Deactivated accounts: Essential data retained for 7 years
• Financial records: Retained for 10 years as required by law
• Medical records: Retained according to applicable healthcare regulations

7. International Data Transfers

We process and store data in India. By using our Services, you consent to the transfer of information to India and other countries for storage and processing. We ensure appropriate safeguards are in place for international data transfers.

8. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify users of any material changes via email or through the Services. Continued use of the Services after such modifications constitutes acceptance of the updated Privacy Policy.

9. Contact Information

For privacy-related inquiries, contact our Data Protection Officer at:

• [email protected]
• Address: 2nd Floor, 10/2 Kshetra Banerjee Lane, Shibpur, Howrah - 711102, West Bengal, India
• Phone: +91 8617207121