Subscription Refunds
48-Hour Refund Window
Refund requests are only considered within 48 hours of the initial subscription
payment. No refunds will be processed after this period.
Refund Eligibility
- ✓ Request made within 48 hours of payment
- ✓ Account in good standing
- ✓ No previous refunds issued
- ✓ Limited or no usage of platform features
Non-Refundable Circumstances
- Requests made after 48 hours of payment
- Partial refunds for unused subscription time
- Service cancellations mid-subscription
- Technical issues outside of Theraputo's control
- Dissatisfaction with platform features
Subscription Cancellation
You may cancel your subscription at any time:
- Cancellation takes effect at the end of the current billing period
- No refunds for remaining days in the billing period
- Access continues until the end of the paid period
- Automatic renewal will be stopped
Refund Process
- Submit refund request to [email protected]
- Include your account details and payment information
- Provide reason for refund request
- Allow 5-7 business days for processing
- Refund will be issued to original payment method
Additional Terms
- All refund decisions are final
- Theraputo reserves the right to deny refund requests
- Abuse of refund policy may result in account termination
- Bank charges and transaction fees are non-refundable
Important Notice:
By subscribing to Theraputo, you acknowledge and agree to this refund policy. We
recommend reviewing this policy before making any purchase.